Comments on: Mozy Pro Review: Is Mozy Pro Online Backup Right For Your Business?

By: TravisVS

TravisVS — Wed, 02 Sep 2009 14:20:32 +0000

Geoff:

Thanks for the feedback. While I disagree with you that there aren’t a lot of business backup options (because there are), I think I understand what you’re saying. I suspect you have a small business and your computer backup needs don’t require a sophisticated solution (which a lot of the backup systems for businesses are). Mozy Pro, while not perfect, is probably is as good as it gets for small businesses in terms of providing the most basic backup needs and being affordable. Keep your eye on Carbonite however, as they are going to be rolling out a business solution soon.

TravisVS
Site Admin

By: Geoff

Geoff — Wed, 02 Sep 2009 02:39:50 +0000

Just a warning, folks. If you have at least 2G of data to recover, be prepared to wait at least a whole day for Mozy Pro to fully restore all your lost documents. Add another day to that if you hit a snag as it practically takes another day to get hold of technical support. I’m still going to use Mozy Pro though, because at the moment, there aren’t a lot of options available for business backups. But now at least I know that everything is not as easy as they make it appear.

By: TravisVS

TravisVS — Fri, 28 Aug 2009 02:25:32 +0000

Alex:

Thanks for the suggestion. I am considering adding SugarSync to the mix of online backup providers so stay tuned. As for your business needs, you may want to give MozyPro a shot if you just have a few computers at your store to backup. You certainly wouldn’t need anything fancy I wouldn’t think and MozyPro may be perfect. I don’t know when Carbonite will be rolling out their business backup product, but I’ll let you know as soon as it does.

TravisVS
Site Admin

By: Alex

Alex — Thu, 27 Aug 2009 01:56:50 +0000

Travis, it would be interesting to find more reviews of other online backup service providers here in your site other than Carbonite and Mozy. As for a Carbonite Backup for businesses I’d probably be one of the first to sign up for a free trial I already use it at home and would like to have the same easy interface for the PCs I use in my small hardware business.

By: TravisVS

TravisVS — Wed, 19 Aug 2009 01:37:54 +0000

Mark:

I think you mean I rated Mozy HOME second to Carbonite as Carbonite doesn’t have a business solution yet to compete against Mozy Pro. Nonetheless, I’m glad to hear you’ve had success with Carbonite.

As for Mozy Pro, which this review is based on, it’s a great affordable solution for small businesses. Rumor has it that Carbonite will be rolling out an online backup solution for businesses as well. It should be interesting;)

TravisVS
Site Admin

By: Mark

Mark — Tue, 18 Aug 2009 04:10:51 +0000

I see that you’ve ranked Mozy second only to Carbonite, and rightly so. I’ve had the chance to use the two online backup services and while they are both user-friendly and as you say, “dirt-cheap”, I’ve had some problems restoring files with Mozy. No such issues with Carbonite though, as their restore function worked flawlessly for me.

By: TravisVS

TravisVS — Sat, 20 Jun 2009 01:15:57 +0000

Chris:

Awesome comments!! Thanks so much for taking the time to give a mini review of Mozy Pro. I appreciate it.

TravisVS
Site Admin

By: chris

chris — Fri, 19 Jun 2009 20:53:48 +0000

I have used MozyPro for small business customers at work, and MozyHome for, you guessed it, my home
use. I currently backup just short of 1TB for home. Most small business customers backup ~50GB.
This is a solid reliable service. Handles SQL Server and Exchange nicely. Not for the novice, though.
For example, backing up a shared drive is witchcraft. Talk about having to learn the secret
handshake. The user interface can be confusing, but now that I’m used to it I have respect for what it
can do. I’ve had to do some restores for individual files which worked flawlessley (beautiful because
I can restore a customer’s file from my office or anywhere with an Internet connection and then email
them the most recent backup of the file within a couple minutes). Clients are amazed. I know that’s
not a unique feature of Mozy, but at least I’ve SEEN it work (several times) which counts for a lot with me.

By: TravisVS

TravisVS — Sun, 14 Jun 2009 03:39:35 +0000

Phil:

Thanks for taking the time to share your experiences with Mozy Pro backup. Regarding your comment about the accuracy of what I wrote, I simply passed along some information I read about from other IT professionals (or business folks) who have tried Mozy Pro. As I stated in the beginning of the review, I have not used Mozy Pro myself so I can’t really comment on it directly.

I appreciate folks such as yourself taking the time to share their experiences with Mozy Pro, however, so that others who read this will get more anecdotal information.

Thanks!

TravisVS
Site Admin

By: Phil

Phil — Fri, 12 Jun 2009 21:45:19 +0000

You’ve written a review of other reviews and not an entirely accurate one. Much of what you’ve written, however, is, so I’ll only comment on the one glaring deficiency. I’ve used MozyPro for over a year and on dozens of servers and workstations across a half dozen client companies. There is an option in the configuration to allow Windows Explorer to display the virtual drive; in fact, by default it shows the backup virtual drive. This can be navigated like any other volume in Explorer; I believe the home version works similarly. I have renamed a file that had been backed up by Mozy Pro, then gone to this virtual drive (hosted by Mozy) and selected that file to be restored. Within a few minutes, it was. It has never been my experience, and we regularly test restores as SOP, to have to wait more than a few minutes, let alone “24 hours.”